How Doji Brought Teams Up to Speed on Compliance and Sustainability SOPs

How Doji Brought Teams Up to Speed on Compliance and Sustainability SOPs

Let’s begin this story with some facts. The e-commerce industry in the UK alone is worth an approximate £2,089.6 billion, and accounts for more than 30% of all retail sales in the country. Doji are an active part of that competitive environment, and specialize in selling refurbished smartphones and tablets.

Doji have built their business around strong company values, and pride themselves on their focus on employee well-being as well as ethical practices. While the company documented these values extensively, they found themselves at an impasse. They found that they were not able to get their employees and partners to educate themselves about these values effectively. Thankfully, UJJI were at hand to help them. 

The Challenge: Evangelising Doji’s values

Doji as a company wanted to build a culture that revolves around strong values rooted on the business' sustainable value proposition. Securing Doji's B corp certificate was key to build a work culture that aligns with these values. So, Doji created more than 50 policy documents detailing workplace wellbeing, compliance and sustainability SOPs.

These documents addressed a variety of topics, ranging from inclusivity and protection against bullying to confidentiality policies, performance review processes and more. However, educating Doji’s own employees and partners about these policies was easier said than done. Doji found that the documents they had painstakingly created were treated like heavy reading, making their target audience skim through them or skip them entirely. 

As a result, Doji found it increasingly difficult to consolidate the rights and responsibilites of employees within their business.

The Solution: Unleashing UJJI’s Power of AI Driven Learning to Make the Policies Easier to Consume

Being learning and development subject matter experts, we at UJJI were not new to the situation Doji was faced with. A lot of people simply skip putting in the effort to go through PDFs that contain policies, SOPs and other details. 

Most often, it is because they find these PDFs to be drab, and are put off by the time and effort it takes to go through them to assimilate knowledge. That said, UJJI AI came to play transforming the hundreds of PDF pages into gamified assessments, audio and video lessons, real-life tasks and assignments that more easily fit into our professional day to day routines.

The Process: Unleashing UJJI’s Power of AI Driven Learning to Make the Policies Easier to Consume

Fortunately, this wasn’t UJJI’s first rodeo. We knew just what we needed to do: take all those policy PDFs, and unleash the power of our AI driven, gamified training approach on them.

We fed all of Doji’s policy documents to our platform and let AI convert them into easy-to-consume, interactive, gamified micro-learning pathways.

The importance of time-efficiency in developing training tailored to your business needs cannot be overstated in today's fast-paced environment. Leveraging Ujji's platform, we were able to deliver high-quality, customised training solutions swiftly, empowering our team to excel."

• We gamified Doji’s policies and created these pathways for them in a fraction of the time it took to develop the original documents.

• Doji’s employees and partners found it easier and more entertaining to educate themselves about the company’s policies and vision. 

We presented UJJI with a significant challenge, and they rose to the occasion. I was impressed by their collaborative approach and commitment to ensuring our satisfaction with the delivered work. Their genuine dedication to customer success was evident in their graceful acceptance of feedback and their willingness to make necessary adjustments." — Sahba, Operations Manager at Doji

The Result: Doji’s Educated and Compliant Team of Employees, Suppliers and Partners

We started this story with some facts. But no outcome is well-defined if you can’t put a number on it.  That’s why our approach quantifies the impact we create. Here’s what we were able to achieve for Doji.

• UJJI was able to convert more than 50 of Doji’s policies, which they spent months formulating, into micro-learning pathways in a matter of weeks.

• As a result of the AI-powered, gamified micro-learning pathways we created, Doji saw an 87% adoption of policies training, compared to the 12.5% industry benchmark.

• Thanks to our easy to consume and entertaining micro-training pathways, Doji’s team of around 25 people have completed more than 81 training sessions. This is an improvement in leaps and bounds from when they had hardly any takers for their policy PDFs. 
• Doji had access to individual tracking and learning progress data that provided great discipline on compliance and impact towards sustainability that fast-tracked the business towards its B Corp certification.

To sum up the outcome, Doji were able to get their staff, partners and suppliers to educate themselves about their sustainability best practices more successfully, much faster and in larger numbers than they had ever been able to before. 

The importance of time-efficiency in developing training tailored to your business needs cannot be overstated in today's fast-paced environment. Leveraging Ujji's platform, we were able to deliver high-quality, customised training solutions swiftly, empowering our team to excel." — Astrid, Sustainability Lead at Doji

Step Into the Future of Learning and Development With UJJI

We live in a world that is centered around technology, and AI is at the forefront of emerging technologies. Leverage UJJI’s expertise in applying AI to create gamified micro-learning training programs that your staff can complete by themselves. 

Enhance L&D programs, build bandwidth, scale faster and nurture company culture with UJJI today!