4 Big Challenges Of Hybrid Teams & How To Overcome Them

March 27, 2023

logo-ujji

Written by UJJI Team

Introduction

The hybrid workplace is a classic example of endurance. The events of 2020 significantly hastened the adoption of remote working for many organisations and demonstrated that office-based personnel only requires an onsite workplace to remain effective. However, per our most recent Hays Pay Guide FY 21/22, only 7% of people who worked remotely during the epidemic want to return to their jobs full-time.

Meanwhile, many businesses are warming up to temporary flexibility; in the next 12 months, 63% want their employees to work one, two, or three days remotely and the rest of the time in the office.

What Is A Hybrid Team?

We often anticipate that all our staff will work together from one location; however, instead of that central office site, staff have been working from home or remotely for the past 1.5 years.

A hybrid team is adaptable and allows members to work in person or virtually. The idea behind hybrid workplaces is that they combine the advantages of both remote and in-office employment.

Challenges Of Hybrid Teams

Logistics

One of the biggest problems with hybrid workplaces is managing a dispersed crew. It increases managers' workload. A successful hybrid workplace will, according to HBR, have "an easy approach to manage infrastructure." Infrastructure entails specific management responsibilities like ensuring everyone has the necessary tools and monitoring productivity.

Feeling disconnected

Your office staff may start to get close, and your remote workers will begin to feel left out. For example, your office team may be having a brainstorming session. It could lead to a breakdown in communication between coworkers if they continue their creative process to start a Zoom call with the rest of the team.

Low motivation

It's easy for remote workers to begin to feel invisible and alone. They need to receive the finest tasks, be excluded from social events and get-togethers, and be kept in the dark about developments within the company. It could result in a significant loss of engagement and drive, increasing the team's turnover rate.

Employee tracking

When your team comprises hybrid members, it is harder to tell if they are working when they are in the office. With the expense of tracking software comes the requirement to keep an eye on your employees' online actions while working from home throughout the day. It may alter the environment at work and make it unfriendly.

Managing Hybrid Teams Post COVID

How has COVID-19 initiated hybrid teams?

Many of us are now compelled to operate in a revolutionary new work due to the COVID-19 pandemic. In addition, government regulations and escalating virus worries in 2020 caused a significant portion of the workforce—many of whom had never worked anyplace other than an office—to be quickly equipped with the necessary technology to work from home.

Since then, we've begun going back to work. Several organisations now permit office-based employees to work from home occasionally, whether once a month, once a week, or four days per week.

"Hybrid working" is the name given to this method of operation. It alludes to the habit of working partially from home and partially from the office. The phrases "hybrid working model" and "hybrid team" are equivalent. They describe a workforce divided into those who work mostly from home and primarily in an office.

How To Successfully Manage Hybrid Teams?

1. Specify expectations and responsibilities.

In hybrid teams, it's important to establish expectations and define roles so everyone can work well together and understand their responsibilities. Conduct weekly virtual meetings with your staff to start each day or week off well. To keep the momentum going, communicate workflows and important deadlines.

2. Disclose work schedules.

Ensure everyone knows and understands where each team member will work when the crew is dispersed over several distinct physical locations. The visibility of this important information will be further increased by sharing work schedules and setting up a shared group calendar so employees may identify where they will be working each day.

3. Avoid unfairness between office workers and remote workers.

Compared to individuals who spend most of their time at the office, your workers working from home may find maintaining a healthy work-life balance simpler. Hence, you may strive to promote or enable the same level of balance for your team members who work in offices by providing them the freedom to, for example, pick up their children from school or go for a run during working hours. Regardless of where you are based, it's crucial to set a good example for others by modelling healthy work behaviour yourself.

4. Give every team member the same amount of time and attention.

No matter where they work or their function, you should provide each employee with the same level of care and support. They shouldn't get less of your attention and support just because certain team members operate remotely. Make sure nobody squeaks through the cracks.

5. Pay attention to communication.

Employees that work primarily or remotely may be part of your hybrid workforce. These employees are deprived of face-to-face communication. It calls for carefully considering how you may use virtual remote meetings to make them feel equally included. Depending on the task, pick audio or video communication over email or chat when speaking with remote team members. Remote workers will feel more incorporated and team members if they see and hear you frequently.

6. Consider how you will assess performance.

Your attention must shift from work effort or desk time to output based on predetermined goals. No matter where your team members are located, you should be more concerned with the calibre of the work they create than with how much time they spend at their workstations. Also, you must ensure that office-based and remote employees have equal access to career advancement opportunities.

7. Make wise hires

If you're recruiting for a position needing remote work, seek people who can work independently, be motivated, and are results-oriented. Furthermore, with punctuality and responsiveness, you should have prior remote job experience. Adaptability and teamwork, regardless of where your people are based.

How To Manage Remote Presentations With A Team?

Remote presentations require a skill. Giving it some thought in advance is good because it differs considerably from presenting it in person. These suggestions will be beneficial.

Make your presentation shorter.

Keeping people's attention during a remote presentation is challenging. The best course of action is to make your presentation as brief as possible, especially by reducing the number of slides. Limit the points you make to just a few, then keep it short.

Provide at least 5 minutes of backup time.

People must gain connectivity and catch up during remote meetings, so you must review everything again. It's annoying, but it does happen. So make sure there is still time for questions and factor that time in.

Interactive presentations are preferred.

If you can make your presentation interactive, it will be much simpler for people to focus. For example, you can pause the session and ask questions or use tools to add brief questionnaires. Instead of waiting until the conclusion, regular opportunities for questions are also beneficial.

Be prepared with your technology.

Decide where you want to shoot, make sure it's calm, and prepare your background. Open any necessary slides in advance, and be prepared to share them. Instead of relying on the microphone on your laptop or PC, invest in a separate desk microphone if you plan to do a lot of remote presentations. The sound will be of higher quality. As a stopgap measure, using headphones can be beneficial.

Close all other windows on your computer before you begin.

Changing between apps throughout your presentation can be necessary. Close any windows you won't be using before beginning your presentation to avoid accidentally revealing what you were browsing or your most recent (secret) report.

Be mindful that you are being recorded while giving the presentation.

You are pretty close to your camera, as opposed to a meeting where you are most likely at least one metre distant from every other participant—more in a large presentation. You must gaze at the camera, not your monitor or notes, as it will fix your face and head.

You'll also be less apparent with your hands than normal yet more visible with your facial expressions. Hence, you must be as effective as possible with your non-verbal communication and body language.

Afterward, discuss your presentation.

It is crucial at all times, but even more so during a remote conference when participants might have lost connectivity and not want to speak.

Conclusion

Only a few years ago, nearly half of the workers did some of their jobs from home. However, companies must immediately change to remote-only because of the epidemic and lockdowns.

Many businesses are developing hybrid workplace designs that give workers the freedom they need without compromising productivity or employee engagement.

To successfully manage and lead a hybrid team in a post-pandemic environment, you must change how you view teamwork and management. This article explained hybrid teams, how they emerged after the epidemic, their difficulties, and the best ways to manage them.

go to blog home